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Privacy

  1. What we hold

    For an order: the name, mobile number, the order and any note added to it.

    For an enquiry: the name, email, phone number if one is given, and the message. For a function we also hold the occasion, the date and the group size.

    With each enquiry we keep the IP address and browser it came from, to stop spam.

  2. Why we hold it

    To prepare an order and contact the customer about it, to answer an enquiry, and to keep the forms free of spam.

  3. Who processes it

    • Square takes payment and passes the order to our kitchen.
    • Resend delivers enquiries from this site to our inbox.
    • Cloudflare Turnstile checks that a form is sent by a person.
    • Our own server stores orders and enquiries.
    • Bookings made through OpenTable are handled under OpenTable's own privacy policy.

  4. How long we keep it

    [COPY NEEDED: retention, Zech]

  5. Seeing, correcting or deleting details

    Email info@ulivo.com.au and we will show you what we hold about you, correct it, or delete it.

    [COPY NEEDED: whether the small business exemption applies, and the date this policy takes effect, Zech]

Orders, changes and refunds are covered on the ordering page.

Ordering policy